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Background
Implementation
  • Turnkey project implementation 

  • Kick-off meeting, project alignments

  • Data collection, review and validation

  • Design documents (FDS, DDS)

  • Model design and model building

  • Interim model reviews

  • Trainings (normal users / power users / IT perspective)

  • Acceptance test (FAT/MAT, SAT/UAT, integrated FAT/SAT)

  • As-built model documents

  • Go-live and change management services

  • Custom reports building and deliveries

  • Integration design and development services

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Consultancy
  • Business process review, integration & improvement

    • As-Is business process review

    • Industry best practices

    • Gap analysis & improvement strategies

    • To-Be business processes mapping

  • OT applications architecture design

  • Requirement specifications / scope of work documents

  • Project management consulting (PMC) services

  • Refinery configuration studies

  • Profit improvement studies / consulting services

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Trainings
  • Technology specific training

    • Standard product training

    • Client specific customized training

  • Business domain training

    • Standard training

    • Advanced customized training

  • All trainings can be delivered as remotely or onsite classroom training

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Support
  • Continuous and uninterrupted support services to ensure the maximum benefits are achieved by customers.

  • Onsite and remote support services

    • Functional support for business processes

    • Technical support for model maintenance and update

  • Flexible support models as per client requirements

    • Continuous support with dedicated engineers

    • Need based support to optimize service cost

    • Onsite, remote or combination of both

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